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Privacy Policy

Privacy Policy

§ 1 Information about the Collection of Personal Data

(1) In the following, we inform you about the collection of personal data when using our website. Personal data are all data that can be related to you personally, e.g. name, address, email addresses, user behaviour.

(2) The controller pursuant to Article 4(7) GDPR is:

Dr. Höhn GmbH

Künzelsauer Str. 13

74653 Ingelfingen, Germany

Phone: 07940 9202 0

Fax: 07940 9202 45

Email: datenschutz@hoehn.de

Our data protection coordinator can be reached at datenschutz@hoehn.de and at our postal address above.

(3) This Privacy Policy applies to the website and the services offered by Dr. Höhn GmbH, but not to other websites that the user may visit via links. Please refer to the privacy policies of the respective rights holders of those websites. In particular, we refer to the privacy policy of Google Inc. for the use of the integrated Google Maps mapping service.

(4) Privacy Policy for the use of Facebook plugins

Our pages include plugins of the social network Facebook, operated by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. You can recognise Facebook plugins by the Facebook logo or the "Like" button on our page. An overview of Facebook plugins can be found at: developers.facebook.com/docs/plugins/.

When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thereby receives the information that you have visited our page with your IP address. If you click the Facebook "Like" button while logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate the visit to our pages with your user account. We point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Facebook. For more information, please refer to Facebook's privacy policy at de-de.facebook.com/policy.php. If you do not wish Facebook to be able to associate the visit to our pages with your Facebook user account, please log out of your Facebook user account.

(5) Privacy Policy for the use of Google Maps

We use the "Google Maps" component on our website. "Google Maps" is a service provided by Google Inc. Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google". Each time this component is accessed, Google sets a cookie in order to process user settings and data when displaying the page on which the "Google Maps" component is integrated. This cookie is generally not deleted by closing the browser but expires after a certain time, unless you manually delete it beforehand. If you do not agree with this processing of your data, you have the option of deactivating the "Google Maps" service and thus preventing data from being transmitted to Google. To do this, you must deactivate the JavaScript function in your browser. However, we point out that you will then not be able to use "Google Maps" or only to a limited extent. The use of "Google Maps" and the information obtained through "Google Maps" is governed by Google's Terms of Use and the additional terms and conditions for "Google Maps".

(6) When you contact us by email or via a contact form, the data you provide (your email address, possibly your name and telephone number) will be stored by us in order to answer your questions. We delete the data collected in this context after storage is no longer necessary, or restrict processing if there are statutory retention obligations.

§ 2 Your Rights

(1) You have the following rights with regard to personal data concerning you:

(2) You also have the right to lodge a complaint with a data protection supervisory authority about the processing of your personal data by us. The relevant authority with address can be selected at the following link: www.bfdi.bund.de

  • Right of access,
  • Right to rectification or erasure,
  • Right to restriction of processing,
  • Right to object to processing,
  • Right to data portability.

§ 3 Collection of Personal Data when Visiting our Website

(1) When using the website for purely informational purposes, i.e. if you do not register or otherwise transmit information to us, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security. The legal basis for this is Article 6(1)(f) GDPR.

This concerns the following data:

(2) In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive assigned to the browser you use and through which certain information flows to the entity that sets the cookie (in this case, us). Cookies cannot execute programmes or transmit viruses to your computer. They serve to make the website as a whole more user-friendly and effective.

(3) Use of cookies:

a) This website uses the following types of cookies, the scope and functionality of which are explained below:

Transient cookies (see b)

Persistent cookies (see c)

b) Transient cookies are automatically deleted when you close the browser. These include session cookies in particular. These store a so-called session ID, which allows various requests from your browser to be assigned to the common session. This allows your computer to be recognised when you return to our website. Session cookies are deleted when you log out or close the browser.

c) Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete cookies at any time in the security settings of your browser.

d) You can configure your browser settings according to your preferences and, for example, refuse the acceptance of third-party cookies or all cookies. Please note that you may not be able to use all features of this website.

e) We use cookies to identify you for subsequent visits if you have an account with us. Otherwise, you would have to log in again for each visit.

f) This website uses the open-source web analytics service Matomo. Matomo uses so-called "cookies". These are text files that are stored on your computer and enable analysis of your use of the website. For this purpose, the information generated by the cookie about the use of this website is stored on our server. The IP address is anonymised before storage.

The information generated by the cookie about the use of this website will not be disclosed to third parties. You can prevent the storage of cookies by adjusting your browser software settings accordingly; however, we point out that in this case you may not be able to use all functions of this website to their full extent.

If you do not agree with the storage and use of your data, you can deactivate the storage and use here. In this case, an opt-out cookie will be stored in your browser, which prevents Matomo from storing usage data. If you delete your cookies, the Matomo opt-out cookie will also be deleted. The opt-out must be reactivated on a subsequent visit to our site.

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • Amount of data transferred in each case
  • Website from which the request originates
  • Browser
  • Operating system and its interface
  • Language and version of the browser software.
  • PHPSESSID — Session cookie — Deleted after the browser is closed.
  • PIWIK_SESSID — Matomo session cookie — Deleted after the browser is closed.
  • cookieControl — Cookie notice response — Deleted after one year.
  • cookieControlPrefs — Cookie settings — Deleted after one year.
  • _pk_id.* — Matomo page ID — Deleted after one month.
  • _pk_ses.* — Matomo session cookie — Deleted after 30 minutes.
  • piwik_ignore — Matomo opt-out cookie — Deleted after two years.

§ 4 Objection or Revocation of Consent to the Processing of your Data

(1) If you have given consent to the processing of your data, you may revoke this at any time. Such revocation affects the permissibility of the processing of your personal data after you have declared it to us. The lawfulness of data processing carried out on the basis of consent until the revocation remains unaffected by the revocation.

(2) Insofar as we base the processing of your personal data on the balancing of interests, you may object to the processing. This is the case if processing is not necessary in particular for the performance of a contract with you, which is described by us in each case in the following description of functions. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the situation and will either discontinue or adapt the data processing or demonstrate our compelling legitimate grounds on the basis of which we will continue the processing.

(3) You may of course object to the processing of your personal data for advertising and data analysis purposes at any time. You can inform us of your objection to advertising using the following contact details: datenschutz@hoehn.de or by post to Dr. Höhn GmbH, Künzelsauer Str. 13, 74653 Ingelfingen, Data Protection Department.

§ 5 Information Obligations

Pursuant to Articles 13 and 14, we refer to our information obligations. You will receive these upon request. Please send your request to: datenschutz@hoehn.de

§ 6 Use of Artificial Intelligence

(1) To process customer enquiries, we use AI-supported systems (Artificial Intelligence) that assist us in analysing and answering your enquiries. In doing so, your enquiry data (e.g. name, email address, content of the enquiry) is transmitted to our service provider Anthropic PBC, 548 Market Street, San Francisco, CA 94104, USA.

(2) The transfer is based on Standard Contractual Clauses (SCCs) pursuant to Article 46(2)(c) GDPR. Anthropic processes your data exclusively on our behalf and not for its own purposes such as training AI models.

(3) A final decision on answering your enquiry is always made by our employees. The AI systems merely create drafts that are reviewed and, where necessary, adapted by our team. There is no automated decision-making within the meaning of Article 22 GDPR.

(4) The data processed in the context of AI-supported processing includes:

(5) The legal basis for this processing is Article 6(1)(f) GDPR (legitimate interest in efficient customer service) and Article 6(1)(b) GDPR (contract initiation and performance).

(6) You have the right to object to the AI-supported processing of your enquiry. In this case, your enquiry will be processed exclusively by our employees without AI support. Please address your objection to: datenschutz@hoehn.de

  • Name and email address of the enquirer
  • Content of the enquiry
  • Any images transmitted (e.g. of products or type plates)